"You did a wonderful job with great sensitivity and compassion; we all felt that your approach was personal and special. You made it sound as if you were part of the family, someone who had known her for years. The eloquent way you expressed (the service) did much to comfort, and everything was done with great professionalism & kindness."
"Thank you so much for making Mum's funeral so uplifting. It couldn't have been better."
"Thank you for the care and respect you gave to Mum, and for the way you conducted such a beautiful service."
"A day we will remember forever."
"Thank you for your kind service and just being so thoughtful with everything, you truly are great at what you do."